Your Shopping Cart is empty.

${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$ ${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$

{{ childProduct.title_translations | translateModel }}

{{ getChildVariationShorthand(childProduct.child_variation) }}

{{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

{{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.quantity}}x NT$0 {{ item.unit_point }} Point

Remove

${{addonItem.product.cover_media.alt_translations | translateModel}}$

{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}

Remove

Delivery Policy

Last Updated: April 25, 2026

Thank you for choosing COXUS! To ensure your items arrive promptly and safely, please read the following shipping regulations carefully before placing your order:

1. Shipping Schedule

In-Stock Only: This mall currently does not offer pre-order services. All items on the website are available in stock.
Processing Time: Once payment is confirmed, orders will be scheduled for shipment within 1 to 3 business days (excluding weekends and public holidays).
Holiday Notice: Shipping operations are suspended on Saturdays, Sundays, and national holidays. Orders placed on Friday afternoons or during holidays will be processed sequentially on the following business day.
Potential Delays: Please be advised that delivery times may be slightly extended during major e-commerce festivals (e.g., 11.11, 12.12), Lunar New Year holidays, or due to force majeure events such as natural disasters.

2. Urgent Orders and Special Requests

Urgent Inquiries: If you have an urgent need for delivery, please contact our Official LINE customer service (ID: @tclwatch) before placing your order. We will do our best to help coordinate your shipping schedule.
Modifying Information: If you need to change the shipping address or contact phone number after an order is placed, please contact customer service immediately. If the item has already entered the shipping process, we may not be able to intercept or modify the information in time.

3. Shipping Methods and Service Areas

We offer the following shipping channels; please choose according to your needs:

Home Delivery (Maple Logistics / Designated Couriers)
- Delivery Time: Approximately 2 to 4 business days after shipping.
- Service Area: Limited to Taiwan Main Island.
- Offshore Islands: If your shipping address is located on an offshore island, please contact our customer service to confirm delivery feasibility and any additional shipping costs before placing your order.
Convenience Store Pickup (7-ELEVEN / FamilyMart)
- Delivery Time: Approximately 2 to 4 business days after shipping to the designated store.
- Service Area: Supports Taiwan Main Island and selected offshore island locations with convenience store branches.
- Pickup Reminder: A SMS notification will be sent once the item arrives at the store. Please ensure you collect your package with a valid photo ID within 7 days.

4. Handling Anomalies and Rights

Returned Packages: If a package is returned due to incorrect shipping information or failure to answer the delivery call, the customer shall be responsible for the additional shipping costs incurred for re-delivery.
Failure to Collect: If a customer fails to pick up their order or maliciously refuses delivery twice, COXUS CO., LTD. will record this behavior and reserves the right to suspend the member account and refuse future shopping services on this Website.